How long does it take to process? 

Orders take a maximum of two days to be processed. During busy periods this goes up to four days. 

How long before I get my order? 

United Kingdom customers - No more than 3 working days

International customers - no more than 14 days 

How do I know my order has been shipped? 

Once your order is shipped you will receive a email

I haven't received my shipping confirmation email? 

In the rare event that happens please email us and we will sort that out right away.

Where is my tracking number?

To keep the costs of postage low we do not track our parcels